Christopher J. Dwyer | SVP of Research & Future of Work Expert

The Rise of Analytics and Business Intelligence in Travel and Expense Management

By Christopher Dwyer October 1, 2015Articles, Complex Categories, Process, Solution Providers, Strategy, Technology

Editor’s Note: Today’s article is a preview of a new research report written by Ardent Partners and sponsored by Certify Software, a provider of travel and expense management technology. Click…

CWM Heads to the Gridiron

By Christopher Dwyer September 24, 2015Articles, Chief Procurement Officers, Complex Categories, People, Process, Strategy, Technology

The 2015 National Football League (NFL) season is (finally!) upon us, and there’s no better time to take a fun look at how today’s contingent workforce management (CWM) programs match…

Upcoming Webinar: Global Compliance and the Expansion of Today’s CWM Programs

By Christopher Dwyer September 16, 2015Articles, Events, People, Process, Solution Providers, Strategy

It’s no secret that today’s non-employee workforce—comprised of temporary staff, freelancers, independent talent, and professional services—is rapidly growing and evolving. As businesses continue to manage the “war for talent,” they…

The Future of Work is Here (Part II)

By Christopher Dwyer August 27, 2015Articles, Complex Categories, People, Process

There’s much to be said about the role of “talent” in today’s businesses. Many organizations sometimes forget that, in an era where differentiators can translate into pure gains, talent and…

It’s Never Too Late to Master the Art of SOW Management (Upcoming Webinar)

By Christopher Dwyer August 17, 2015Articles, Complex Categories, Events, People, Process, Strategy

When most companies evaluate their contingent workforce management (CWM) programs, they will identify areas of both weakness and strength. As the non-employee workforce has grown and evolved in recent years,…

The Future of Work Is Here (Part I)

By Christopher Dwyer August 12, 2015Articles, Complex Categories, People, Process, Technology

Editor’s note: Today’s article is considered the official launch of Ardent analyst Christopher J. Dwyer’s 2015-2016 State of Contingent Workforce Management research study. Now in its third year, Ardent Partners'…

Contingent Workforce Myths…Debunked

By Christopher Dwyer August 5, 2015Articles, Chief Procurement Officers, Complex Categories, People, Process, Strategy

With non-employee workers (including freelancers, temporary workers, SOW-based labor and contractors) comprising more and more of the average company’s total workforce, the current perception of contingent workforce management is sometimes…

Upcoming Webinar: How Best-in-Class Finance Leaders Optimize Their AP Performance

By Christopher Dwyer July 20, 2015Articles, Events, Process, Procure-to-Pay, Solution Providers, Strategy, Technology

In 2015, more AP groups are accelerating their plans to transform their operations and scale to new heights by pursuing the critical attributes that can propel an operation to the…

The Great SOW Debate, and Why Companies Can’t Ignore This Critical Aspect of CWM

By Christopher Dwyer July 9, 2015Articles, Complex Categories, People, Process, Strategy, Technology

“Evolution” is a word thrown around frequently when discussing the contingent workforce or non-employee workforce industry. No matter where an executive turns, he or she is faced with the great…

What Can Procurement Execs Learn from “Game of Thrones”?

By Christopher Dwyer July 3, 2015Articles, Chief Procurement Officers, Complex Categories, People, Process, Strategy, Technology

“Knowledge is a weapon…arm yourself well before you ride forth to battle.” From A Storm of Swords, book four of in the A Song of Fire and Ice series It’s…