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Payables Place First Thing: Visibility, Expectations, and Experience: Why Delivering Top Customer Service Matters to AP
It’s 11pm on Monday night and I am on hold with my airline trying to get through to an agent to change a flight I have for the next day.... Read more
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How Do We Know The Best AP Departments Really Are Better?
[Editor’s Note: Ardent Partners recently published our annual AP-themed report, The State of ePayables 2018: The Future of AP is Now. Today’s article is part of an on-going series focused on the... Read more
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The State of ePayables 2018: What Makes The Best AP Departments Better?
[Editor’s Note: Ardent Partners recently published our annual AP-themed report, The State of ePayables 2018: The Future of AP is Now. Today’s article is part of an on-going series focused on the... Read more
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The State of ePayables 2018: How Valuable Is Your AP Team To The Greater Organization?
[Editor’s Note: Ardent Partners recently published our annual AP-themed report, The State of ePayables 2018: The Future of AP is Now. Today’s article is part of an on-going series focused on the... Read more
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The State of ePayables 2018 (New Webinar)
The speed of innovation within the world of finance is accelerating and new technologies and strategies are emerging that will make a big impact on the accounts payable (“AP”) industry.... Read more
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The State of ePayables 2018: 3 Things AP Can Do To Be More Strategic
Editor’s Note: Ardent Partners recently published our annual AP-themed report, The State of ePayables 2018: The Future of AP is Now. Today’s article is part of an on-going series focused on the... Read more
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New Webinar – The Future of AP is Now!
Join us on Tuesday, July 11 at 2pm ET for a complimentary webinar presentation on our latest market research report, “The State of ePayables 2018 The Future of AP is Now,” sponsored... Read more
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The State of ePayables 2018: It’s Time to Say Goodbye to Paper Checks
Editor’s Note: Ardent Partners recently published our annual AP-themed report, The State of ePayables 2018: The Future of AP is Now. Today’s article is part of an on-going series focused on the... Read more
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Payables Place First Thing: Exceptions are Meant for Learning, Not Repeating
Last week I discussed ‘Taking Accounts Payable to the Next Level’ and transforming the accounts payable (“AP”) function from a tactical operation to a strategic one. I spoke about leveraging... Read more
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NEW SURVEY: The “State of ePayables” 2018 Market Research Study
Even as other enterprise functions begin to adopt digital transformation strategies, the average accounts payable (AP) unit still faces a more traditional challenge: continuing to automate specific facets of invoice-... Read more