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Digging into the Data: Big Data’s Emergence into Travel and Expense Management

By Christopher Dwyer June 27, 2013Articles, Complex Categories, General, Strategy

We’ve all heard the term “Big Data” and its effects on how the modern organization conducts its business. The story is as follows: the typical company sits on a veritable…

Where Can Travel and Expense Go? (Part II)

By Christopher Dwyer June 19, 2013Articles, Complex Categories, General, Process, Strategy

A few weeks ago, we published posted my first article on the travel and expense management category. Click here to check out the first entry of this brief, two-part series.…

Total Talent Management: Revolutionary Concept…or Impossible Strategy?

By Christopher Dwyer June 12, 2013Articles, Complex Categories, General, People, Strategy

For those of you eager for more sourcing, procurement, and technology articles, don't worry, Andrew has been building a backlog of articles ahead of what he's calling the "Summer of…

An Intro to Marketing and Print Spend Management

By Christopher Dwyer June 11, 2013Articles, Complex Categories, General, Process, Strategy

There are many reasons why "complex spend management" (sometimes called complex category management or services procurement) has been the focus of my professional career and, why CPO Rising devotes significant…

13 for 2013: Best Practices in Contingent Workforce Management, Part 4

By Christopher Dwyer May 28, 2013Articles, Complex Categories, General, Lists, People, Process, Technology

By now, you’ve probably our series of “13 for 2013” articles on best practices in the world of contingent workforce management. If you've missed it, check out Parts One, Two…

A Brief History of Contingent Workforce Management

By Christopher Dwyer May 20, 2013Articles, Complex Categories, General, Lists, People, Process, Technology

As an interlude to our ongoing “13 for 2013” series of best practices in contingent workforce management (click for Part One, Part Two, Part Three), I wanted to discuss something…

13 for 2013: Best Practices in Contingent Workforce Management, Part 3

By Christopher Dwyer May 15, 2013Articles, Complex Categories, General, Lists, People, Process, Technology

For those of you who missed the early installments of our “13 for 2013” series on contingent workforce management, I invite you to check out Part One and Part Two.…

Engagement Management and the Evolution of Events Management

By Christopher Dwyer May 9, 2013Articles, Complex Categories, Events, General, Strategy

Having just returned from one of our industry's biggest and most engaging events, Ariba LIVE (more about that from Andrew tomorrow and next week), I thought it would be a…

The Independent Contractor Conundrum

By Christopher Dwyer May 1, 2013Articles, Complex Categories, General, People, Process1 Comment

During the course of my many years as an industry analyst, I’ve frequently come across organizations that point to the utilization of independent contractors (those “faceless workers” that are all…

Where Can Travel and Expense Management Go? (Part I)

By Christopher Dwyer April 25, 2013Articles, Complex Categories, General, Process, Technology

On the heels of the Concur Fusion conference (discussed here by Andrew), I thought it would make sense to look at travel and expense management more closely. It was sometime…