[Editor’s Note: Over the next several weeks, the Future of Work Exchange will unveil its “21 for 2021” list of key solution providers that are shaping the Future of Work through innovative technology, progressive functionality, and overall impact on the evolving world of talent and work. We will be sharing those providers here on CPO Rising as well. Up today: Bluecrew.]

The Background:

With 47% of the average company’s total workforce now comprised of “contingent” or “non-employee” workers, Ardent Partners and Future of Work Exchange research has discovered that the power of the Gig Economy has traversed beyond a specific set of verticals and industries. Sectors such as light industrial, health care, and the realm of blue-collar and hourly work have all realized the inherent value of an agile workforce that was essentially designed to help in an era when dynamic workplace structures are what separates businesses from the competition.

One of the challenges faced by these sectors in the past was the sheer complexity of talent acquisition prowess required to effectively engage talent based on variable demand and the unique inner-workings of shift-based and hourly work.

Enter Bluecrew.

Why They Were Selected:

Bluecrew’s unique value proposition, which centers around a “Gig Economy meets traditional contingent labor” approach, allows the company to enable a truly “elastic workforce” within its client base by tapping into Bluecrew’s liquid base of vetted workers. Augmented with industry-leading candidate matching technology that is driven by machine learning, Bluecrew provides its clients with a fully-automated administrative portal that balances both talent acquisition and workforce management.

In a business world that now runs on flexibility, the Bluecrew marketplace and workforce management platform are solutions that are actively helping enterprises tap into on-demand talent and develop true workforce agility.

In Their Own Words:

Founded in 2015, acquired by InterActive Corp (IAC) in 2018, and recognized by Fast Company in 2020 as one of the most innovative workplace companies, Bluecrew is disrupting traditional hourly staffing (a $130 billion addressable market, almost exclusively offline) by pioneering “Gig 2.0”. 

Hourly workers – we call them Crew Members – are Bluecrew’s lifeblood. We employ thousands of W-2 workers who are dependable, looking for flexibility, and ready to accept short- or long-term jobs, which they are intelligently matched with by our Elastic Hourly Workforce (EHW) platform. Bluecrew’s EHW combines multiple products and services into an end-to-end, intuitive solution for Crew Members to manage their work lives, and for our workplace customers to manage their hourly workforce.

Our workplace customers are challenged with variable demand; longer term, more predictable variability such as seasonal and cyclical, and less predictable, shorter-term variability like absenteeism and large, unexpected customer orders. This variability in demand creates complex challenges to effectively and efficiently manage hourly labor which until Bluecrew, has been left unsolved.

The Outlook:

Sectors such as light industrial, retail, hospitality, and other hourly-based industries are anticipated to experience upwards of 35%-to-40% growth in the utilization of non-employee labor over the next few years, reinforcing the need for both on-demand access to vertical-specific talent marketplaces (and other on-demand channels of skillsets) and end-to-end workforce management. This expected growth will result in more headaches for hiring managers that are seeking to fill roles quickly, efficiently, and with data-driven approaches at the helm to result in the best-aligned fit between workers and open jobs.

Bluecrew’s innovative “elastic workforce” approach to the hourly workforce market positions the solution to thrive in evolving times, especially considering the expansion of workforce agility into industries that are expecting to increase their utilization of non-employee talent in the months and years ahead. As these sectors continue to realize the hard-line benefits of the extended workforce, it will be platforms such as Bluecrew that will help fuel the ultimate optimization of how work is done.

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