The AP Metrics that Matter in 2021 eBook
Ardent Partners is excited to announce the publication of its annual eBook, “Ardent Partners’ AP Metrics that Matter in 2021”. Over the next few weeks, this site will feature articles highlighting the key data points from this eBook.
This eBook is no longer available for download
Why The Metrics Matter
In today’s competitive business environment, having access to accurate and real-time metrics can be a game-changer. Establishing and measuring relevant metrics allows an organization to understand its “current state” while laying the groundwork for its desired “future state.” If a group is unclear on where it stands today, it cannot begin to make lasting enhancements that improve tomorrow’s performance. Tracking metrics enables continuous improvement programs to take hold and provides organizations with a better opportunity to set proper goals and objectives and “course correct” when achieving them is in doubt. For most AP groups, the first step to tracking valuable performance metrics is access to quality data, typically delivered via process automation solutions.
Establishing and measuring relevant and actionable metrics is an important part of any business function since it provides the opportunity to set, track, and ultimately achieve goals and objectives while providing the key inputs to drive continuous improvement efforts. With process automation tools in place, an AP department is significantly better able to capture performance metrics than in a manually-driven environment. Ardent Partners has developed a list of key AP department metrics that can be used as a means to establish a performance and business impact baseline and then improve upon them. The eBook is not intended as an all-inclusive list of metrics, but rather a starting point for organizations who have not yet emphasized capturing and reporting metrics. It can also be used to get insight into how a Best-in-Class AP operation is managed.
About the eBook:
Over the past decade plus, Ardent Partners has conducted more accounts payable market research studies than any other firm or consultancy in the industry. In that time, Ardent has benchmarked thousands of distinct organizations across all phases of the ePayables framework – Receipt, Process, and Pay. Ardent Partners’ Accounts Payable Metrics that Matter in 2021 is a compilation of the industry’s best and most widely-used AP benchmarks captured in Ardent’s most recent state of the market report: The State of ePayables 2020: Ensuring Continuity, Building Resilience, and Rising to the Challenge. If you work in these areas or are a stakeholder vested in their success, you will want to download this eBook!