Since 2010, Ardent Partners has conducted more procurement-themed market research than any other firm or consultancy in the industry. In that time, Ardent has benchmarked thousands of distinct organizations across all aspects of their procurement programs. Ardent Partners’ Procurement Metrics that Matter in 2020 is a compilation of the industry’s best and most widely-used procurement industry benchmarks.
This eBook presents Ardent Partners latest market research on the state of procurement, sharing the intentions, strategies, and performance of more than 300 Chief Procurement Officers who completed the survey in Q1, 2020 plus supplemental survey responses regarding the pandemic from more than 950 other procurement professional who attended our CPO Rising 2K20 Virtual Series in April and May.
Most importantly, this eBook is only available here for a limited time – get your copy today by completing the form below.
90% of CPOs Say…
Procurement has played a major role in helping modern businesses grow and expand – sometimes leading, but always supporting the journey forward. Procurement’s transformation from a largely administrative function to a more strategic function that has a seat in the executive suite has been an exciting and impactful journey. A majority of procurement departments continue to make a “game-changing” or “significant” impact on enterprise operations and performance.
Overall, 90% of Chief Procurement Officers believe that the impact of their department on the overall enterprise has consistently risen over the last three years.
Interestingly and, perhaps, more importantly the exact same percentage (90%) of CPOs see room for immediate improvement and believe that their organizations should be performing better. This is a call to action. What worked well in the past will not be enough to succeed in the decade ahead. This means that CPOs must take new steps if they are to maintain their momentum, otherwise they risk falling back.
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Metrics that Matter in 2020 – Top CPO Pressures
Tagged in: Ardent Partners Research, Chief Procurement Officer, CPO, Metrics that Matter, Performance, Strategy
