The State of ePayables 2020:

Ensuring Continuity, Building Resiliency, and Rising to the Challenge

In 2020, the accounts payable (“AP”) profession continues to gain momentum and impact business operations and results in an increasingly strategic way. The global uncertainty that pervades today’s market indicates the very real threat of a deep economic downturn. In response, the CFO’s new “hierarchy of needs” has placed a laser focus on business continuity and ensuring the liquidity needed to fund ongoing operations. Against the backdrop of a global pandemic, this renewed focus on liquidity and cash management is poised to pull AP into the limelight with an urgency never before seen.

With that said, I am excited to announce the publication of Ardent Partners’ State of ePayables 2020 market research report. The theme of this 15th annual edition of the report is “Ensuring Continuity, Building Resiliency, and Rising to the Challenge”. This report presents a comprehensive, industry-wide view into what is happening in the world of accounts payable today, by drawing on the experience, performance, and perspective of AP and finance professionals. It also includes the added insight of how AP organizations have been impacted by, and been responding to, Covid-19.

This report is a must-read for all AP and finance professionals as well as anyone working with AP. It contains a wealth of critical information on the ‘The State of ePayables in 2020’ including:

  • The Current ‘State of Accounts Payable’
    • Including the COVID-19 impact
  • Best-in-Class AP Performance
  • Key Industry Trends and Benchmarks
  • Strategies for Success

The 2020 edition of the ‘State of ePayables’ report examines how AP is ‘Rising to the Challenge’ and driving value in a difficult environment. The benefit of ePayables automation on an organizations profitability and productivity, not to mention business continuity, has never been more apparent or needed than it is today. Recent events have presented AP with an opportunity to drive change for the function and position the group as a dynamic source of value during this period of pervasive uncertainty. In order to accomplish this, AP must work deliberately and aggressively to support the larger enterprise – pushing to help ensure its continuity and build its resilience.

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