Comments on: Technology Adoption – An Expert’s View: Puridiom

By: Jesus Ramos

Jesus Ramos — Wed, 14 Sep 2011 17:15:33 +0000

As luck might have it, we are sponsoring a webinar that talks about the relationship between the CPO and CFO and what kind of metrics to use to convey the value of the relationship. See the main cporising page or register at: http://tinyurl.com/PuridiomCFOCPO
Also, without giving much away from a future article, most common collaborative metrics have to do with measuring activity lag time (time to approve, issue order, negotiate contract, etc.) Essentially is Procurement adding value to the operation?
No matter what you decide to measure, the key is to scale-down. Start with a company-wide measurement and as value becomes apparent, scale the measurement to the next level: division, then department, then user, and so on.

By: John Shaw

John Shaw — Tue, 13 Sep 2011 20:29:21 +0000

Hello Jesus,

Thanks for the article. You mentioned “Develop Callborative Metrics to Measure Performance”. Can you share some of the metrics you recommend tracking and the level of detail (company,department, user) that you track them to?

Thank you!

John

By: Arun Srinivasan

Arun Srinivasan — Mon, 12 Sep 2011 17:56:24 +0000

Good summary. Couldn’t agree more with the fact that effective user adoption is the most critical long-term driver for program success. If I’d had to stack rank these factors, I’d put “end-user adoption” on top of the list. Keeps all the other stakeholders focused on a simple and effective solution.