Great questions!

1) 31% of the Best-in-Class CPOs report directly to the CEO

2) Figure 2 & 3 look at the pressures (immediate) and priorities (mid-term) of CPOs. Most of the CPOs who participated in this research effort do not feel direct pressure to automate their processes; that said, the second highest pressure (after savings) was to improve effectiveness – automation and staff capabilities are two primary drivers to achieving that result.

12% of CPOs are focused on increasing or improving process automation levels – more are looking to improve upon the solutions that they already have in place.

We will continue to discuss and review the findings from this report in the days and weeks ahead

Thank you for sharing your research. I have a couple of observations and questions if you don’t mind:

•It was good to see the correlation between companies with >80% spend under management and their improved performance against other key metrics. It presents a great quantitate argument that while Spend Under Management isn’t the final goal, it’s a fantastic compass to use to guide your journey. You also mentioned 1 in 5 CPOs reporting to the CEO, I’m curious what the percentage of the Best in Class companies were in the 19% of CPOs reporting to the CPO?

•It was interesting to see how the Best-in-Class companies were ahead in the Technology lever, yet in Figure 2 & 3, improved technology infrastructure wasn’t listed as a primary focus. Where did technology fall in terms of CPO focus?

Thanks,

John